Política de privacidade

Last updated: 13 September 2026.

Who is responsible

RDF NEGÓCIOS LTD, trading as Ampara Care, is the controller of personal information processed for operating this store and handling customer enquiries. Our contact details appear below.

Information we process and its sources

We receive information you provide through checkout, an account or a message: name, email, billing details, order details and correspondence. Shopify and the services used to operate the store also process technical information such as IP address, browser and device information, cookies, security logs and interactions with the site. Digital delivery can generate access and download records associated with an order.

Payment providers process payment credentials. The store receives transaction information needed to manage orders and refunds, such as payment status and payment-method details; please do not send full card details by email.

Why we use information

  • Contract: processing purchases, delivering files, providing order support and handling cancellations and refunds.
  • Legal obligations: keeping required accounting records and responding to valid legal requests.
  • Legitimate interests: protecting the store against fraud, maintaining security, resolving disputes and responding to general enquiries, subject to your rights and interests.
  • Consent where required: optional marketing communications and non-essential tracking. You may withdraw consent at any time without affecting earlier lawful processing.

Service providers and sharing

We share information needed to provide these services with Shopify, payment processors, digital-delivery services, website tools and support or professional advisers. The store uses PageFly for page presentation and Digital Products for e-book delivery. Access depends on each service's role and configuration. Information may also be disclosed where legally required or necessary to establish or defend legal claims.

Shopify may act as a controller for some of its own services. Read Shopify's consumer privacy policy and use its privacy portal for information about those activities.

Cookies and choices

Essential cookies support functions such as the cart, checkout, security and preferences. Optional analytics or advertising tools, if enabled, require consent where applicable. You can use the privacy controls presented on the site when available, and adjust browser cookie settings. Blocking essential cookies may affect checkout. See our Cookie Information page. Marketing consent is separate from transactional messages about a purchase.

International processing

Shopify and other service providers may process information outside the United Kingdom. Where UK data-protection law requires safeguards for an international transfer, these must be provided through recognised adequacy arrangements or appropriate contractual safeguards. Contact us for information about the safeguards applicable to your data.

Retention and security

We retain information for as long as needed for its purpose. Order and payment records are retained for applicable accounting and tax obligations and relevant legal-claim periods; support records for resolving the enquiry and related disputes; delivery records for providing and protecting access. Consent and suppression records may be retained to respect your marketing choices. Data no longer required is deleted or anonymised. We use access restrictions and platform security measures, but no online system can guarantee absolute security.

Your rights

Depending on applicable law, you may request access, correction, erasure, restriction or portability of your information, object to processing based on legitimate interests, and withdraw consent. We may need proportionate identity verification. Some rights have legal exceptions, including required record keeping. We normally respond to UK data-rights requests within one month, with any lawful extension explained to you.

You can complain to us or to the UK Information Commissioner's Office, or your local data-protection authority. You do not need to contact us before approaching an authority.

Children and updates

The checkout is not intended for children to make purchases independently. Contact us if a child has supplied personal information that should be removed. We will update this page when our practices change and provide further notice where required.

Ampara Care — RDF NEGÓCIOS LTD
71-75 West Street, Shelton Street
London, England, WC2H 9JQ, United Kingdom
Email: manjubkote09@gmail.com